A service agreement, commonly referred to as a maintenance agreement, is a contract between two parties to provide regular maintenance or repair services. It typically involves an agreed-upon schedule and fee structure that applies to any major HVAC (Heating, Ventilation, and Air Conditioning) system or appliance.
The importance of having a service agreement with an HVAC contractor cannot be said enough. A service agreement ensures not only the health and safety of everyone in the home, but also peace of mind knowing that the system will operate at its peak performance level for years to come.
A service agreement outlines what is expected from both parties on an ongoing basis while covering payment terms. These agreements can include specific tasks like filter changes, inspections/tune-ups, repairs, and replacements. A key benefit that comes along with having one of these agreements in place is priority access should any emergency situations arise– allowing homeowners more time to find solutions they feel comfortable with while trusting all work performed is done safely and effectively by certified professionals who understand their system inside and out!
The frequency of scheduled visits will change depending on your customer’s usage levels. Most customers opt for semi-annual appointments, which cover everything from general checkups, to cleaning and repairs. However some homes may require increased frequency due to age or environment-related wear and tear. In addition, many companies offer additional benefits like free replacement parts when necessary (likely covered under warranty).